TroubleShooting and Common issues

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TroubleShooting and Common issues

The plugin didn’t return any shipping rates.

  • Update the plugin to the latest version.
  • Make sure that the plugin and the shipping method is enabled
  • In the checkout page, make sure that you fill all the required address fields, especially the postcode.
  • You may need to select the medium parcel from the “First / Second Class Parcel Size” option.

You fixed a problem in the shipping rates and still, the plugin didn’t return any rates.

  • Go to WooCommerce » System Status » Tools » Then click on the `Clear transients` button.