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  • Activate your licence

Activate your licence

Waseem
Updated on November 4, 2026

2 min read

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Candy Shop works fully without a licence. An active licence adds one-click theme updates from your dashboard.

Table of Contents

Toggle
  • Find your key
  • Activate
  • Install an update
  • Refresh, deactivate or move your licence
  • When a licence expires
  • Status messages

Find your key

Your licence key is in your WPRuby account, next to your Candy Shop purchase.

Activate

  1. Go to Appearance → Candy Shop.
  2. Under Licence and updates, paste your key into Licence key.
  3. Click Activate licence.
The Licence and updates panel on Appearance → Candy Shop

You’ll see Licence activated. Theme updates will now appear under Dashboard → Updates. The Status row then shows whether the licence is active, its expiry date (or Lifetime licence), and Sites: X of Y: how many sites use the key and how many your licence allows.

Only administrators can see and change the licence. Until it’s active, administrators see a short reminder on Appearance → Themes and Dashboard → Updates, with an Enter licence key link.

Install an update

New versions appear under Dashboard → Updates and Appearance → Themes, like any other theme update. Your Site Editor changes are kept.

Refresh, deactivate or move your licence

  • Refresh status checks your licence with wpruby.com again, for example after you renew or upgrade it.
  • Deactivate licence frees this site’s activation. Do this before you move the theme to another site, then activate the key there.

When a licence expires

The theme keeps working, and everything you built stays as it is. You stop receiving updates until you renew. The status shows Expired on the date, with a Renew licence link.

Status messages

Message What to do
This licence key was not recognised. Check the key in your WPRuby account and paste it again.
This licence key is for a different product. Use the key from your Candy Shop purchase.
This licence has reached its site limit. Deactivate it on another site, or upgrade it in your WPRuby account.
This licence has expired. Renew it in your WPRuby account, then click Refresh status.
This licence key has been disabled. Contact WPRuby support.
The licence could not be activated. Try again, or contact WPRuby support.
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