Using Rule Presets

Rule presets help you create common delivery rules faster.

Instead of starting with an empty rule, you can choose a preset such as Same-day dispatch, Standard shipping, Express shipping, Backorder products, Made-to-order products, or International shipping.

After choosing a preset, you can review and edit the rule before saving it.

What are rule presets? #

Rule presets are ready-made rule templates.

They include suggested values for:

• processing time
• delivery time after dispatch
• cutoff time
• working days
• stock status
• message template
• common rule conditions

Presets do not change your store until you save the rule.

Where to find rule presets #

To use a rule preset:

1. Go to WooCommerce → Delivery Promise.
2. Open the Rules tab.
3. Click Create from Preset.
4. Choose a preset.
5. Review the prefilled rule.
6. Adjust the conditions if needed.
7. Save the rule.

Available presets #

Same-day dispatch #

Use this when in-stock products can dispatch today if the customer orders before your cutoff time.

Typical setup:

Processing time: 0–0 days
Delivery time after dispatch: 1–3 days
Cutoff time: 14:00
Working days: Monday–Friday
Stock status: In stock

Best for:

• stocked products
• fast warehouse processing
• stores with a daily dispatch cutoff

Standard shipping #

Use this for your normal shipping method.

Typical setup:

Processing time: 1–2 days
Delivery time after dispatch: 3–5 days
Working days: Monday–Friday

Best for:

• economy shipping
• standard delivery
• default store-wide estimates

Express shipping #

Use this for faster shipping methods.

Typical setup:

Processing time: 0–1 days
Delivery time after dispatch: 1–2 days
Cutoff time: 14:00
Working days: Monday–Friday
Stock status: In stock

Best for:

• next-day shipping
• tracked express services
• priority delivery methods

After selecting this preset, choose the shipping method it should apply to.

Backorder products #

Use this when products on backorder need extra processing time.

Typical setup:

Processing time: 7–14 days
Delivery time after dispatch: 2–5 days
Stock status: On backorder

Best for:

• products waiting for restock
• preordered products
• items not ready for immediate dispatch

Made-to-order products #

Use this when products need preparation or production before dispatch.

Typical setup:

Processing time: 5–10 days
Delivery time after dispatch: 2–5 days
Working days: Monday–Friday

Best for:

• handmade items
• printed products
• customized products
• prepared-to-order items

Bulky or freight items #

Use this when large or heavy products need longer handling and transit time.

Typical setup:

Processing time: 2–4 days
Delivery time after dispatch: 5–10 days
Working days: Monday–Friday

Best for:

• freight items
• oversized products
• heavy products
• products requiring special handling

International shipping #

Use this for cross-border orders.

Typical setup:

Processing time: 1–3 days
Delivery time after dispatch: 7–14 days
Working days: Monday–Friday

Best for:

• international shipping zones
• cross-border orders
• longer transit windows

After selecting this preset, choose the country or shipping zone it should apply to.

Warehouse closed on weekends #

Use this when your store does not process orders on Saturday or Sunday.

Typical setup:

Processing time: 1–2 days
Delivery time after dispatch: 2–4 days
Working days: Monday–Friday

Best for:

• Monday–Friday warehouses
• stores with weekend closures
• businesses that only dispatch on working days

Presets are editable #

A preset is only a starting point.

After selecting a preset, you can edit:

• rule name
• priority
• product conditions
• category conditions
• shipping method
• country
• processing time
• transit time
• cutoff time
• message override

The rule is not saved until you click save.

Recommended first presets #

For a typical store, start with:

1. Standard shipping
2. Express shipping
3. Backorder products
4. International shipping, if you sell internationally

This gives you a good base for most delivery scenarios.

Example setup #

You can create these rules:

Standard Shipping
Processing: 1–2 days
Transit: 3–5 days

Express Shipping
Processing: 0–1 days
Transit: 1–2 days
Cutoff: 14:00

Backorder Products
Processing: 7–14 days
Transit: 2–5 days

This allows customers to see more accurate delivery estimates depending on the product and shipping method.

Testing preset rules #

After saving a preset rule:

1. Open the Tester tab.
2. Select a product.
3. Choose the relevant shipping method or stock status.
4. Run the preview.
5. Confirm the expected rule matched.

Troubleshooting #

The preset rule is not applying #

Check:

• the rule was saved
• the rule is enabled
• the shipping method condition is selected
• the product/category condition is correct
• the stock status matches
• another rule has higher priority

The preset estimate looks wrong #

Presets are only suggested starting points.

Edit the rule timing to match your real store workflow.

I selected a preset but nothing changed on the frontend #

Selecting a preset does not change the frontend until the rule is saved.

Open the rule editor, review the settings, and save the rule.