Australia Post Pro for WooCommerce

Show live Australia Post rates at WooCommerce checkout

Calculate Australia Post shipping options from the customer’s destination, cart contents and package details—then show the available services in WooCommerce.

Displayed services depend on destination, package details, and plugin configuration.

What live Australia Post rates change at checkout

Australia Post options calculated for each eligible order

Checkout uses the destination, cart contents, and package details instead of a static rate table that rarely covers every combination.

Regular, Express and other available services at checkout

Customers can choose between eligible Australia Post services rather than a single flat rate that undercharges or overcharges.

Merchant control over packaging, presentation, and price adjustments

Enable services, set packaging, rename labels, and add a handling fee or discount so the checkout options match how you ship.

How rate calculation works

From destination to Australia Post options at checkout

Connect WooCommerce checkout to Australia Post’s postage-calculation workflow so customers see available shipping services based on the order, destination, packaging, and merchant configuration.

  1. 1

    The customer enters a delivery destination

    WooCommerce collects the shipping address so Australia Post can quote against that destination.

  2. 2

    WooCommerce sends the order’s package details

    The configured Australia Post calculation workflow receives the package information for that cart.

  3. 3

    The plugin evaluates eligible services

    Only services that match the destination, package, and your enabled options are considered.

  4. 4

    Available rates are shown at cart or checkout

    Customers see the Australia Post options returned for that order, not a generic postage guess.

  5. 5

    The customer chooses a shipping option

    Shoppers select from the services you chose to display, including cheapest-only mode when that is enabled.

The result depends on

  • Origin postcode
  • Destination
  • Product weight
  • Product dimensions
  • Packaging configuration
  • Enabled Australia Post services
  • Merchant adjustments

Displayed prices are calculated from that workflow. Packaging data, account configuration, surcharges, taxes, and shipment details can affect the final Australia Post charge, so quotes are not guaranteed to match the postage you later buy.

Domestic Australia Post services at checkout

Only eligible services should appear. Availability depends on parcel details and destination, and not every Australia Post product is offered for every order.

Regular Parcel Post

Offer standard domestic parcel postage when the package and destination make that service eligible.

Express Post

Show Express as a faster domestic option alongside Regular when Australia Post returns it for the order.

Courier Post

Include Courier Post where the parcel details and destination support it.

Domestic letter services

Quote letter services when the pack qualifies, including Regular, Express, and Priority groups where implemented.

Eligible prepaid satchels

Show prepaid satchel options after package-fit checks, rather than forcing every order into your own cartons.

Tracked-letter options

Offer tracked-letter choices at merchant-configured fixed prices. These are not live Australia Post calculator quotes.

International Australia Post shipping rates

The plugin can calculate supported international parcel and letter services. Service availability depends on destination and package eligibility.

Supported international parcels and letters

Calculate international parcel and letter services where Australia Post returns an eligible option for the destination and package.

Economy, Standard, Courier, and Express categories

Potential services include implemented Economy, Standard, Courier, and Express categories. Not every international service is available for every country.

No international delivery times at checkout

International delivery times are not displayed by the current implementation. Domestic delivery-time text is a separate setting.

Customs labels belong to Labels Pro

International customs-label fields and clearance workflows are part of Labels Pro, not Pro rate calculation.

For customs information, international labels, and the combined overseas fulfilment workflow, see Australia Post international shipping for WooCommerce.

Letters and prepaid satchels for smaller products

Stores shipping smaller products can quote letter groups and prepaid satchels when the pack qualifies. Tracked-letter rates are merchant-configured, and not all letter and satchel options are live Australia Post API prices.

Domestic and international letter groups

Enable letter quoting for small, light products, with Regular, Express, Priority, and tracked-letter options where implemented.

Prepaid Regular, Express, and Courier satchels

Quote prepaid satchel sizes when items fit, including Extra Small Regular and Express satchels where eligible.

Package-fit checks

Satchel eligibility depends on dimensions and weight. A pack that does not fit is not quoted as that satchel.

Force a product to ship as a parcel

Assign the product shipping class so rigid or valuable items are never quoted as a letter.

Flat-rate MyPost boxes belong to Labels Pro contract postage, not the public Pro rate calculator. Connect MyPost Business for contract postage.

See prepaid satchel settings for size and fit details.

Packaging that improves rate calculations

Useful shipping rates depend on accurate packaging information. The packer assigns products to a configured package before Australia Post services are returned; it does not always reproduce the merchant’s final physical packing decision exactly.

  1. 1

    WooCommerce products

    Cart items contribute their weight, dimensions, and shipping rules.

  2. 2

    Configured package

    Items are assigned to a store box, satchel, or letter pack where they fit.

  3. 3

    Australia Post services

    Eligible rates are returned for that package, destination, and configuration.

3D packing into store boxes

Cart items can be assigned to your configured packages before Australia Post services are returned.

Custom store boxes

Define the cartons you actually use so quotes reflect those sizes and weights.

Product weight and dimensions

Accurate product shipping data is the starting point for useful checkout rates.

Defaults for incomplete products

Set a default weight and size so catalogues with missing product data can still receive a quote.

Ship individually

Pack each quantity as its own package when items should not be combined.

Different origin postcodes

Calculate supplier or dropshipped products from a different origin postcode when they do not leave your main location.

Package guideline checks

Skip Australia Post quotes when an item is outside the configured weight or length guidelines.

Weight-oriented shipping

Use a weight-oriented configuration when packing is loose or satchel-based and dimensions should not dominate the quote.

For items that should not be combined, see how to mark a product to be shipped individually.

Control which rates customers see

Australia Post Pro gives merchants control over displayed services and prices without turning checkout into a static table.

Enable or disable services

Turn individual Australia Post services on or off so checkout only shows the options you want to offer.

Show all eligible services or only the cheapest

Let customers compare options, or simplify checkout to the cheapest Australia Post rate.

Fallback shipping price

Add a merchant-set price when no Australia Post rate is returned, or leave it empty to disable that option.

Handling fee or shipping discount

Add a fixed or percentage handling fee. A negative adjustment applies as a shipping discount.

Custom service titles

Rename Regular, Express, and other services so checkout labels match the language your customers expect.

Domestic delivery-time text

Append domestic delivery-time text to rate labels where configured. International delivery times are not implemented.

GST display

Remove GST from calculated prices where that setting is configured. Confirm the correct tax treatment for your business.

Extra Cover and Signature on Delivery

Include Extra Cover or Signature on Delivery in the shipping price, or offer them as optional fees in the classic WooCommerce cart and checkout workflow.

Include Extra Cover in the shipping price

Add Extra Cover to the calculated rate so transit cover is part of the postage shown at checkout.

Include Signature on Delivery

Require or include signature with the shipping option for higher-value orders.

Offer them as optional fees

In the classic WooCommerce cart and checkout workflow, customers can add Extra Cover or Signature on Delivery as optional fees.

Signature with higher Extra Cover

Where implemented, Extra Cover above $500 applies the Australia Post signature requirement associated with that cover value.

Optional Extra Cover and Signature on Delivery controls use the classic WooCommerce checkout integration. Equivalent optional controls are not available in WooCommerce Checkout Blocks. Core WooCommerce shipping rates can still appear through the normal shipping system.

Public rates versus contract postage

This page covers checkout rates in Australia Post Pro. Compare Australia Post Pro and Labels Pro when you need both editions, or create and print Australia Post shipping labels if you are ready to move from quoting to fulfilment. Label printing and MyPost connectivity are not included in Pro.

Australia Post Pro compared with Labels Pro
Capability Australia Post Pro Labels Pro
Public Australia Post checkout rates Included Included
MyPost Business connection Not included Included
eParcel connection Not included Included
Contract postage at checkout Not included Supported when configured
Shipment and label creation Not included Included
Bulk fulfilment Not included Included

Setup overview

A high-level sequence for showing Australia Post options at checkout. Use the setup guides for the full configuration detail.

  1. Step 1

    Install and activate the correct plugin edition

    Use Australia Post Pro for public checkout rates. Choose Labels Pro only if you also need business-account postage or labels.

  2. Step 2

    Add Australia Post to the relevant WooCommerce shipping zone

    Assign the Australia Post method to the zones that should receive live quotes.

  3. Step 3

    Set the origin postcode

    Rates are calculated from the configured origin, including a different postcode for supplier-shipped products when needed.

  4. Step 4

    Configure product weights and dimensions

    Complete catalogue shipping data, then set defaults for any products that are still missing measurements.

  5. Step 5

    Choose available services

    Enable the domestic, international, letter, and satchel options you want customers to see.

  6. Step 6

    Configure packaging and rate adjustments

    Add store boxes, handling fees or discounts, custom titles, and a fallback price if you need one.

  7. Step 7

    Test several destinations and cart combinations

    Check parcels, letters, satchels, and international carts before customers see the live checkout.

  8. Step 8

    Verify checkout results before launch

    Confirm that the displayed services and prices match your configuration. Packaging, account settings, surcharges, taxes, and shipment details can affect the final Australia Post charge.

Frequently asked questions

Checkout rates, services, letters, satchels, delivery estimates, Checkout Blocks, and how Pro differs from Labels Pro.

How does WooCommerce calculate Australia Post shipping rates?

The plugin adds Australia Post to a WooCommerce shipping zone. When the customer enters a destination, WooCommerce sends the order’s package details into the configured Australia Post calculation workflow. Eligible services are evaluated, then available rates appear at cart or checkout so the customer can choose a shipping option. The result depends on origin postcode, destination, product weight and dimensions, packaging, enabled services, and merchant adjustments.

Do I need an Australia Post account?

No. Australia Post Pro can calculate public Australia Post checkout rates without a MyPost Business or eParcel account. A business-account connection is required only for Labels Pro features such as contract postage, shipment creation, and label printing.

Which domestic services can I display?

Where the parcel details and destination make a service eligible, you can offer Regular Parcel Post, Express Post, Courier Post, domestic letter services, eligible prepaid satchels, and tracked-letter options. Only eligible services appear. Not every Australia Post product is available for every order. Tracked-letter prices are merchant-configured fixed prices, not live Australia Post calculator quotes.

Does the plugin support international shipping rates?

Yes. The plugin can calculate supported international parcel and letter services, including Economy, Standard, Courier, and Express categories where Australia Post returns an eligible option. Availability depends on destination and package eligibility. International delivery times are not displayed. International customs-label functionality belongs to Labels Pro.

Can it calculate letter and satchel prices?

Yes. Domestic and international letter groups, including Regular, Express, Priority, and tracked-letter options where implemented, can appear when the pack qualifies. Prepaid Regular, Express, and Courier satchel sizes, including Extra Small satchels where eligible, can be quoted after package-fit checks. Tracked-letter rates are merchant-configured. Not all letter and satchel options are live Australia Post API prices. Flat-rate MyPost boxes belong to Labels Pro contract functionality.

Can I add a handling fee or shipping discount?

Yes. You can add a fixed or percentage handling fee. A negative adjustment applies as a shipping discount.

Can I show only the cheapest Australia Post option?

Yes. You can show all eligible Australia Post services or only the cheapest option.

Does the plugin show delivery estimates?

Domestic delivery-time text can be appended to rate labels where configured. International delivery times are not implemented.

Does Australia Post Pro print shipping labels?

No. Australia Post Pro calculates public checkout rates and related presentation controls. Shipment creation, label printing, bulk fulfilment, and business-account connection require Labels Pro.

What is the difference between Pro and Labels Pro?

Pro provides public Australia Post shipping rates and related checkout controls. Labels Pro includes that rate functionality plus MyPost Business or eParcel connection, shipment and label creation, bulk fulfilment, and generated tracking information. Contract postage at checkout requires Labels Pro and a supported MyPost Business or eParcel configuration.

Does it support WooCommerce Checkout Blocks?

Core WooCommerce shipping rates can appear through the normal shipping system, including Checkout Blocks. Optional Extra Cover and Signature on Delivery controls are implemented for the classic WooCommerce cart and checkout workflow, not Checkout Blocks.

What happens if Australia Post does not return a rate?

You can configure a fallback shipping price so checkout still offers shipping when no calculated Australia Post rate is returned. Leave the fallback empty if you do not want that option.

Show Australia Post shipping options at WooCommerce checkout

Calculate Australia Post rates from destination, cart contents, and package details, then let customers choose from the eligible services you configure.