International rates, customs, and labels

Australia Post international shipping for WooCommerce

Show eligible Australia Post services at checkout, prepare customs information, and create international shipping labels from your WooCommerce workflow.

Checkout rates are available in Pro. Shipment creation, customs fulfilment, and international labels require Labels Pro.

What international Australia Post shipping changes

International Australia Post options at checkout

Show eligible international parcel and letter services when the customer enters an overseas destination.

Customs information connected to WooCommerce

Store product customs details and use them when preparing international shipments in Labels Pro.

International shipments and labels through Labels Pro

Create the shipment, generate the label, and keep tracking information with the WooCommerce order.

One workflow

From checkout to international fulfilment

International WooCommerce fulfilment is more than a postage quote. The customer needs an eligible service, and the merchant needs customs details, a shipment, and a label connected to the order.

  1. 1

    The customer enters an international destination

    WooCommerce collects the overseas shipping address so Australia Post can evaluate eligible services.

  2. 2

    WooCommerce displays eligible Australia Post services

    Checkout shows the international parcel or letter options returned for that destination, package, and configuration.

  3. 3

    The merchant reviews package and customs information

    Before fulfilment, check weight, dimensions, contents, and the customs fields needed for the shipment.

  4. 4

    Missing shipment data is corrected

    Labels Pro can surface missing customs, phone, or package details so they can be updated before postage is bought.

  5. 5

    Labels Pro creates the international shipment

    With a connected MyPost Business or eParcel account, create the Australia Post shipment from WooCommerce.

  6. 6

    The merchant generates and downloads the label

    Download the print-ready PDF using a supported A4 or thermal layout.

  7. 7

    Shipment and tracking details stay with the order

    Generated consignment information can be saved with the WooCommerce order where the workflow supports it.

Pro covers the checkout-rate steps. Labels Pro is required to create the international shipment, complete customs information, and print the label.

International rates at WooCommerce checkout

Australia Post Pro and Labels Pro can show eligible international services at checkout. See live Australia Post shipping rates for WooCommerce for complete checkout calculation and packaging detail.

Economy

Offer Economy international parcel options, including sea and air categories, where Australia Post returns them for the destination.

Standard

Show Standard international parcel services when the package and destination make that option eligible.

Express

Include Express International where the order qualifies, alongside slower options when you want customers to compare.

Courier

Display Courier international services when Australia Post eligibility, weight, and destination support them.

International letter services

Quote implemented international letter groups, including registered, economy air, standard, courier, and express letters, when the pack qualifies.

  • Available services depend on destination, weight, dimensions, packaging, and Australia Post eligibility.
  • Not every service is available for every country or shipment.
  • International delivery-time estimates are not displayed by the current implementation.
  • A checkout rate does not guarantee that a shipment is eligible under all customs or carrier rules.
  • Tracked-letter pricing, where offered, is merchant-configured and is not a live Australia Post calculator quote.

Customs information in WooCommerce

Labels Pro stores product-level customs information and uses it when preparing international shipments. The plugin helps you supply required fields; it does not choose legal classifications or guarantee clearance.

Customs item description

Store a clearance description on the product, then review or edit contents when preparing the shipment.

HS tariff code

Save an HS code on the product so international labels start with tariff data. The merchant chooses the classification.

Country of origin

Pre-fill origin, typically Australia, and adjust it on the shipment if a product is sourced elsewhere.

Quantity

Confirm how many units of each item are included on the customs contents for the shipment.

Item value

Supply the item value used on the international shipment contents.

Weight

Use product and package weight so the shipment contents match what you are sending.

Dangerous-goods information

Flag hazardous products so supported dangerous-goods information can be passed with the shipment.

Landed-cost payer

Where supported, select who is responsible for applicable landed costs for that shipment.

Product titles are not a substitute for a valid customs description. The plugin does not automatically choose HS tariff codes, determine export eligibility, calculate all duties and taxes, or guarantee customs clearance.

HS tariff-code validation

Labels Pro checks the format and presence of HS tariff information where it is required. That is a data check, not legal classification.

Format and presence checks

Labels Pro can validate that required HS tariff information is present and formatted, including a 6–12 digit range.

The merchant chooses the code

Validation helps identify missing or incorrectly formatted data. It does not verify that the chosen code is legally correct for the product.

Not automatic classification

The plugin does not select an HS tariff code for you and is not an automatic tariff-classification feature.

Fix customs data during fulfilment

Missing customs data can stop an international label. Fix Customs Data lets staff correct the order and continue the fulfilment run.

Needs attention

International order flagged

Bulk Fulfillment marks the order as blocked until required customs information is complete.

Fix Customs Data

Review and update fields

Edit description, HS tariff, origin, and related contents, then save without leaving the bulk workflow.

Ready to ship

Order ready for shipment

When required information is resolved, the order can move on to shipment creation and label printing.

  1. Step 1

    International orders are checked before label creation

    Labels Pro reviews shipment data, including customs information, before postage is bought.

  2. Step 2

    Missing customs information is surfaced

    Orders that need attention are flagged so staff can see what is incomplete.

  3. Step 3

    Review and update the relevant fields

    Open Fix Customs Data to correct descriptions, HS codes, origin, and related contents without leaving the fulfilment workflow.

  4. Step 4

    Save corrections and continue

    Updated data can be saved without abandoning bulk fulfilment. Printing stays blocked until required information is resolved.

Not every customs error can be fixed automatically. Printing remains blocked while required information is still missing.

International shipping labels

Labels Pro creates the international shipment and downloads the label from WooCommerce. Pro does not print labels. See Australia Post shipping labels for WooCommerce for the full single-order and bulk-label workflow.

Step 1

Select an Australia Post international service

Choose an eligible postage product for the destination and package.

Step 2

Confirm package and customs information

Check weight, dimensions, contents, and customs fields before creating the shipment.

Step 3

Create the shipment

Labels Pro creates the international shipment through the connected MyPost Business or eParcel account.

Step 4

Generate and download the label PDF

Download a print-ready label. MyPost Business and eParcel do not use identical label workflows.

Step 5

Use a supported A4 or thermal layout

Choose one to four labels per A4 page or thermal A6 where the postage product supports that layout.

Step 6

Save shipment information to the order

Generated shipment and consignment details can stay connected to the WooCommerce order.

Not every layout works for every international product. Creating a shipment does not guarantee customs acceptance.

Bulk international fulfilment

Process mixed domestic and international orders in Australia Post Centre → Bulk Fulfillment. This is part of Labels Pro, not a separate plugin.

Filter and select WooCommerce orders

Work a fulfilment queue by status and date, including Processing and On hold, then select the batch to print.

Distinguish domestic and international orders

Separate overseas orders from domestic ones so customs checks apply where they are needed.

Validate package, phone, and customs data

Pre-print checks flag missing weight, dimensions, phone, or customs information before postage is bought.

Fix missing information, then choose a service

Correct blocked orders in place, select an eligible Australia Post service, and create the shipments.

Generate combined labels

Download one print-ready PDF for the selected orders instead of opening each order separately.

Update order status separately

Printing a label does not automatically complete a WooCommerce order. Change selected statuses only when you want that extra step.

Dangerous-goods information

Dangerous-goods information can be supplied through the implemented international-shipment workflow. Flag products and pass the supported declaration with the shipment.

Limitation

The plugin records and passes supported shipment information. It does not determine whether a product is legally permitted for air, sea, postal, or destination-country transport.

Landed-cost payer

Where supported, the merchant can select the party responsible for applicable landed costs. Availability depends on the account, service, destination, and Australia Post workflow.

This is not a complete duties-and-taxes calculation engine. Selecting a landed-cost payer does not calculate import duties, does not replace customs classification, and is not a delivered-duty-paid service promise.

International contact information

International shipments require complete sender and recipient information before a label can be created.

Business phone number

International labels require a business phone number on the sender details.

Customer phone number

Recipient phone information can be required before an international label is created.

Sender business details

Use the store business name and from-address so the label identifies the sender.

Complete international delivery address

The shipment uses the WooCommerce order address. The plugin does not validate suburb, state, or postcode at checkout.

Extra Cover, signature, and tracking

Use Extra Cover and signature options where the international service supports them, then keep generated tracking details with the WooCommerce order.

Extra Cover where available

Add Extra Cover to eligible international rates or shipments where Australia Post offers that option. Not every international service includes Extra Cover.

Signature options where supported

Signature on Delivery can be included where the selected service supports it. Availability is not universal across international products.

Consignment and tracking information

Generated tracking numbers can be saved with the order and shown in admin, emails, or the customer Track link to Australia Post.

What tracking is not

Customers receive tracking numbers or links, not a live scan-event timeline in their WooCommerce account. Delivery is not guaranteed.

Pro versus Labels Pro

Pro shows eligible international rates at checkout. Labels Pro adds the business-account connection, customs fulfilment, and international labels. Compare Pro and Labels Pro.

Pro compared with Labels Pro for international shipping
Capability Pro Labels Pro
International checkout rates Included Included
International parcel and letter services Included where eligible Included where eligible
Customs product fields Not included Included for international shipments
Business-account connection Not included Included
International shipment creation Not included Included
International label generation Not included Included
Bulk fulfilment Not included Included
Generated tracking information Not included as a label workflow Included

Customs product fields belong to Labels Pro and are used when preparing international shipments. Pro checkout rates do not print labels or create those shipments.

Frequently asked questions

International rates, customs fields, labels, bulk fulfilment, and how Pro differs from Labels Pro.

Can WooCommerce display Australia Post international shipping rates?

Yes. Australia Post Pro and Labels Pro can show eligible international Australia Post parcel and letter services at WooCommerce checkout. Available services depend on destination, weight, dimensions, packaging, and Australia Post eligibility.

Which international Australia Post services are supported?

Potential service groups include Economy, Standard, Express, Courier, and international letter services. Not every service is available for every country or shipment.

Does the plugin show international delivery estimates?

No. International delivery-time estimates are not displayed by the current implementation.

Can I print international Australia Post labels from WooCommerce?

Yes, with Labels Pro and a connected MyPost Business or eParcel account. Australia Post Pro can show international checkout rates and does not print labels.

Which customs fields are supported?

Labels Pro supports customs item description, HS tariff code, country of origin, quantity, item value, weight, dangerous-goods information, and landed-cost payer where the account and service support them. Product-level customs information can be used when preparing international shipments.

Does the plugin automatically find HS tariff codes?

No. Labels Pro can check that HS tariff information is present and formatted where required, including a 6–12 digit range. The merchant remains responsible for choosing the correct classification. This is not automatic tariff classification, and it does not verify that a code is legally correct for the product.

Can I fix missing customs data before printing?

Yes. Labels Pro checks international orders before label creation and can surface missing customs information. You can review and update the relevant fields, including during bulk fulfilment, without abandoning the workflow. Printing stays blocked until required information is resolved. Not every customs issue can be fixed automatically.

Does it support dangerous-goods information?

Yes. Dangerous-goods information can be supplied through the implemented international-shipment workflow. The plugin records and passes supported shipment information. It does not determine whether a product is legally permitted for air, sea, postal, or destination-country transport.

Can I process international labels in bulk?

Yes. Labels Pro Bulk Fulfillment can filter and select WooCommerce orders, distinguish domestic and international orders, validate package, phone, and customs data, fix missing information, create shipments, and generate combined labels. Printing a label does not automatically complete a WooCommerce order.

What is the difference between Pro and Labels Pro?

Pro includes eligible international Australia Post checkout rates, international parcel and letter services where eligible, and merchant rate controls. Labels Pro includes that rate functionality plus a MyPost Business or eParcel connection, international shipment creation, customs information, international label generation, bulk fulfilment, and generated tracking information.

Do I need MyPost Business or eParcel?

A MyPost Business or eParcel account is required to create international shipments and print labels with Labels Pro. International checkout rates in Pro do not require that business-account connection.

Does the plugin guarantee customs clearance?

No. The plugin helps merchants supply and validate required shipment fields. It does not provide legal, tariff-classification, tax, sanctions, or dangerous-goods advice, and it does not guarantee customs clearance.

Does it calculate import duties and taxes?

No. Where supported, you can select the party responsible for applicable landed costs. That selection is not a complete duties-and-taxes calculation engine.

Can customers track international shipments?

When Labels Pro creates a shipment, tracking numbers or consignment details can be saved with the WooCommerce order and shown through implemented order, email, administration, or customer Track-link workflows. This is not a live scan-event timeline in the customer’s WooCommerce account.

Australia Post WooCommerce Extension PRO

Compare Pro and Labels Pro, review pricing, and choose the licence that matches your store.

Compare Pro and Labels Pro

Move from an international checkout rate to a prepared shipment

Show eligible Australia Post international services at checkout, then use Labels Pro to prepare customs information, create the shipment, and print the label from WooCommerce.