Dear Valued Customers,
We sincerely apologize for the inconvenience caused by the unexpected API timeout that lasted for 24 hours. We understand how critical our services are to your operations, and this disruption fell short of the standards we strive to maintain.
A malicious DDOS attack on our main domain wpruby.com and MyPost Business proxy server caused the issue. The plugin license activation and the MyPost Business connection were down. Our team worked tirelessly to resolve it as quickly as possible. We have since implemented measures to prevent a recurrence, including firewall rules on our Cloudflare account.
We deeply regret any inconvenience this may have caused and appreciate your understanding and patience. Your trust is important to us, and we are committed to improving our systems and processes to serve you better. If you have any questions or need further assistance, please don’t hesitate to reach out to our support team.
Thank you for your continued support.
Sincerely,
WPRuby Team