TroubleShooting and Common issues

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TroubleShooting and Common issues

The plugin didn’t return any shipping rates.

  • Update the plugin to the latest version.
  • Make sure that the plugin and the shipping method is enabled
  • Make sure to set the shop origin postcode in the plugin’s settings page.
  • In the checkout page, make sure that you fill all the required address fields, especially the postcode.

You fixed a problem in the shipping rates and still the plugin didn’t return any rates.

  • Go to WooCommerce » System Status » Tools » Then click on the `Clear transients` button.