---
title: Getting Started
description: "Delivery Promise for WooCommerce helps you show accurate dispatch and delivery estimates across your WooCommerce store. You can display delivery estimates on: - Product pages - Cart - Checkout - Thank-you page - Customer emails - WooCommerce order admin The…"
url: "https://wpruby.com/knowledgebase/getting-started/"
updated: "2026-07-01"
category: Delivery Promise for WooCommerce
---

# Getting Started

Delivery Promise for WooCommerce helps you show accurate dispatch and delivery estimates across your WooCommerce store.

You can display delivery estimates on:

- Product pages
- Cart
- Checkout
- Thank-you page
- Customer emails
- WooCommerce order admin

The plugin calculates estimates using your store rules, including processing time, transit time, cutoff time, working days, holidays, shipping methods, stock status, and product-level lead times.

Table of Contents

 [Toggle](#)

- [What the plugin does](#What_the_plugin_does)
- [Basic setup steps](#Basic_setup_steps)
- [Recommended first setup](#Recommended_first_setup)
- [Next steps](#Next_steps)

## What the plugin does

Delivery Promise answers one of the most common customer questions:

“When will my order arrive?”

Instead of showing a fixed message, the plugin calculates a realistic delivery window based on your WooCommerce setup.

Example:

Estimated delivery: July 3 – July 5

Or, when same-day dispatch is available:

Order within 9 hrs 41 mins for dispatch today
Estimated delivery: July 3 – July 5

## Basic setup steps

To configure the plugin:

- Go to WooCommerce → Delivery Promise.
- Open the General tab.
- Enable Delivery Promise.
- Choose where delivery estimates should appear.
- Set your default processing time.
- Set your default transit time.
- Configure your cutoff time.
- Select your working days.
- Add holidays or non-working dates if needed.
- Save your changes.

## Recommended first setup

For many stores, a simple starting setup is:

Processing time: 0–1 working days
Transit time: 2–3 working days
Cutoff time: 14:00
Working days: Monday–Friday

This means:

- Orders placed before the cutoff may dispatch sooner.
- Orders placed after the cutoff start from the next working day.
- Weekends and holidays are skipped.
- The customer sees a delivery range instead of a vague estimate.

## Next steps

After setting the defaults, you can create delivery rules for special cases, such as:

- Express shipping
- International shipping
- Backorder products
- Made-to-order products
- Bulky or freight items
- Specific products or categories

You can also use the Delivery Promise Tester to preview the estimate before customers see it.